Refund and Cancellation Policies

Cancellations can be made via e-mail, text, or phone call.
Depending on the timing of your cancellation, you may be eligible for a refund excluding cancellation fee.
Refunds will be issued to the same credit/debit card used for payment.
Cancellation fee of %10 will be applied if you formally notify us at least 24 hours in advance of the pickup time.
A cancellation fee of %50 will be applied to requests made less than 24 hours but up to 2 hours prior to the pickup time.
No refunds will be granted for cancellations made less than 2 hours before the scheduled pickup time.